Important information

Dear player, we would like to inform you that our Rewards Club will be available until October 22nd.
It’s time to welcome our new Loyalty Club, which has an amazing Virtual Store, where you can exchange prizes with the points that you accumulate with your bets.
We appreciate your empathy and soon we’ll be back with more news!

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We want to offer you an alternative solution. Please, check the different deposit methods that we have available in your country. In case of any doubt, get in contact to our Customer Service Online or via email to [email protected].

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Hello

We are glad that you are making your first withdrawal. Congratulations!

We would like to inform you that your account has not been verified yet. To process your withdrawal, first and for one time only, you must send your documentation so we can verify your account correctly.

Send an email to [email protected] with the following documentation:

• Copy of a valid ID with your photo and ID number.

• Copy of a proof of residence in your name, such as a recent telephone or electric bill.

• A photo of you holding your ID, so we can check your face next to the ID.

* If you cannot send the requested documentation within 2 (two) business days, counting from the date of your withdrawal request, we inform that it will not be possible to process that request.

** If the withdrawn value is linked to Rollover fulfillment, its verification will be done in parallel to the document verification. The sending of documents does not guarantee that the withdrawal will be paid if the Rollover has not been fulfilled as defined in the Terms and Conditions of the site.

Hello ,

You have been with us for a long time. Thank you very much for choosing us and for your loyalty as a customer.

We would like to inform you that we are improving our system in order to provide better and safer service to our customers. We want to know you better and for that, we need to update some of your information and we also need if you may send a copy of your documents, so your account can be verified correctly and thus avoid any inconvenience in the future.

Send an email to [email protected] with the following documentation:

• Copy of a valid ID with your photo and ID number.

• Copy of a proof of residence in your name, such as a recent telephone or electric bill.

• A photo of you holding your ID, so we can check your face next to the ID.

Betmotion thanks your understanding, wishes you good luck and have fun!

* In case you should not be able to send the required documentation, may exist problems or delays in the processing of your withdrawals.

Attention: The fields with * must be filled in.

Hello

We want to keep your information updated to have a better contact with you. Please check your data in our system and modify or add new information.

Thank you very much for dedicate some minutes of your time to update your information. Betmotion wishes you good luck and have fun!

Attention: The fields with * must be filled in.

Your account has not been verified yet and we would like to know you better. In order to do that, we ask you to send the following documentation to [email protected]:

• Copy of a valid ID with your photo and ID number.

• Copy of a proof of residence in your name, such as a recent telephone or electric bill.

• A photo of you holding your ID, so we can check your face next to the ID.